The Villa Tropical Guest Services Team take great pride in our unique style and image and thus work extra hard for our many, many, return Guests’ praise and respect. Villa Tropical is not a hotel, nor is this a resort; we are better than that – we are your “home away from home.” We rent fully - equipped apartments and have on-site resources to help you enjoy your stay. Our pool is the ocean, our gym is the beach, and every single one of the VT Guest Services Team members will go out of their way to assist you in any way possible. As a Tenant renting an apartment, you have the opportunity to live at home on the beach and also have the responsibility to care for your apartment. Please use the laundry facilities for your convenience (obeying designated quiet times) and/or arrange for cleaning services with the office. Now if, from time to time, you notice you are missing utensils, or cups, or a light bulb, or a broom and mop, please call on us. Visit with us at the General Manager’s Office ask any one of the Team Members for assistance at anytime. OR if you want to live luxuriously on the beach, we can pre-coordinate regular cleanings and catering or in-unit Personal Chef services. We are here to make your Villa Tropical stay so memorable, that you book for next year before you leave. Call 787-872-7172
Villa Tropical’s Guest Services Team includes: Trevor, Jennifer, Kookie, Rosa, Vicente, Doris, Olga, Jenny, Gordon, Valerie, Julia, and Joel.
SERVICES: FREE OF CHARGE:
Children’s Gear: We have a few Pack & Plays, child safety seats, stroller, high-chair, booster seats and beach walk carrier, plastic pools and toys. Guests have graciously donated items they didn’t want to pack on their way home and well, the owners have young one’s so we have lots to share. Our selection of toys grows each year. Reserve a Pack & Play with the office.
Cleaning Services: Free weekly room cleaning for stays of 14 days or longer.
Handyman Services: The handy men on the VT Guest Services Team are indeed handy so if something is not working or the tropical oceanside elements claims yet another appliance, please don’t hesitate to call or visit the office for assistance.
Recreational Gear: Guests of Villa Tropical are invited to use the community boogie boards, beach furniture, and beach toys. Snorkel gear is available for Rent from the Villa Tropical office.
OTHER AVAILABLE SERVICES:
Catering Services: Recommended local connections can be made at the General Managers Office. We WILL fill your fridge in advance of your arrival for a reasonable fee. You may even have us coordinate a personal Chef to your doorstep daily. Talk to us about your needs and desires. 787-872-7172. Dream it up and ask us a question: firstname.lastname@example.org
Child Care Services: Recommended local connections can be made at the General Managers Office or in advance with Reservations.
Cleaning Services: Want us to visit regularly (like a Hotel), or just clean a screen, wash some sheets & towels, clean up a cooking accident or make the beds. Please Call On Us. Reasonable rates are applied and tipping is encouraged. Optional pre-arranged cleanings are available by contacting the VT General Manager’s Office at 787-872-7172. Live luxuriously and let us take care of you – schedule cleaning services with your reservation up front.
Flowers:Want to have your room filled with flowers? The VT Reservations will happily help coordinate with local florists.
Getting Married in Puerto Rico??- Well we did, on the back of a dive boat, in 1998. We’ve also experienced several Shacks Beach Wedding Ceremonies. Now although Villa Tropical is not equipped to hold a wedding on our grounds per se, we can recommend the local connections needed to secure the best local wedding planners, florists, caterers, Ministers/Priests and local facilities for group receptions and events. The beach out front is public property, thus you can choose to enjoy sunset vows in a quiet romantic setting OR simply Honeymoon with us and book your wedding at a facility near-by.
Recreational Gear Rentals: All rentals should be made and returned at the Villa Tropical's General Manager's Office.
Surfboard Rental - $25/day or $50 for your stay
Sea Kayak Rental - There are 3 Sea Kayaks available for $25/day. All three are found hanging from the rafters of the VT main deck. Use at own risk. Report any damage or lost oars to the office.
Snorkeling Gear Rental - Snorkeling gear sets (fins and masks with snorkel) are available for rent for $10 plus tax for your entire stay. You can’t beat this price anywhere!
Souvenirs: Postcards, T-Shirts, Hoody’s, and Beach Towels are available for sale at the Villa Tropical Store located in the General Manager’s Office.
Storage: Board storage is available for longtime annual visitors, for a nominal fee. Talk to the General Manager about your needs.