Guest Services
Villa Tropical is not a hotel, we rent apartments and have on-site resources to help you enjoy your stay. Our pool is the ocean, our gym is the beach, and every single one of the VT Guest Services Team members will go out of their way to assist you in any way possible. As a Tenant renting an apartment, you have the opportunity to live at home on the beach and also have the responsibility to care for your apartment. Please use the laundry facilities for your convenience and/or arrange for cleaning services with the office. Now if, from time to time, you notice you are missing utensils or cups or a light bulb or a broom and mop, please call on us. Visit us at the office. We are here to assist in any way possible. 787-872-7172
Villa Tropical’s Guest Services Team includes: Trevor, Jennifer, Alan, Leslie, Rosa, Nally, Vicente, Doris, and Olga.
FREE OF CHARGE:
Children’s Gear: We have a few Pack & Plays, child safety seats, stroller, high-chair, booster seats and beach walk carrier. Guests have graciously donated items they didn’t want to pack and our array of toys grows each year. Reserve a Pack & Play with the office.
Cleaning Services: Free weekly room cleaning for stays of 14 days or longer.
Handyman Services: The handy men on the VT Guest Services Team are indeed handy so if something is not working or the tropical oceanside elements claims yet another appliance, please don’t hesitate to call the office for assistance.
Snorkel Gear: Guests of Villa Tropical are invited to use the community snorkel gear, boogie boards and sea kayaks. Beach furniture, umbrellas and toys are also available.
Sea Kayaks: Guests of Villa Tropical are invited to use the sea kayaks. Two are found hanging from the rafters of the VT main deck and the other one on the east side of Villa Filisha. Use at own risk. Report any damage or lost oars to the office.
CHARGES NOT INCLUDED:
Cleaning Services: Optional pre-arranged cleanings are available by contacting the VT Office 787-872-7172. Want us to clean a screen, wash some towels, clean up a cooking accident or make the beds, just ask. Reasonable rates and tipping encouraged.
Baby Sitting Services: Recommended local connections can be made through VT Reservations.
Flowers: Want to have your room filled with flowers? The VT Reservations will happily help coordinate with local florists.
Rentals: - Surfboard Rental - $25/day or $50 for your stay - practice Kite Rental - $5/hour - more toys expected soon
Souvenirs: Postcards, T-Shirts and Towels are available for sale at the Villa Tropical Office.
Storage: Board storage is available for longtime annual visitors. Talk to the General Managers about your needs.



